City of Rockwall - Online Services


ACCIDENT REPORTS Involved parties and commercial account holders can purchase crashreports quickly and easily with LexisNexis® Police Reports. Your go-to source for nationwide access. ALARM PERMITS A notification of an alarm to fire department and police department when the responding officers finds no evidence of criminal offense or attempted criminal offense. ANIMAL ADOPTION Our team is dedicated to helping animals who are unwanted, abandoned, surrendered or lost. We focus on finding these loyal souls proper care and loving forever homes. If you are interested in fostering, volunteering, or donating – please contact us immediately. The more help and donations we receive, the more lives we can save! CITY NEWSLETTERS A monthly publication of the City of Rockwall EMPLOYMENT OPPORTUNITIES The City of Rockwall is dedicated to providing equal employment opportunities in all areas, and does not unlawfully discriminate on the basis of race, age, color, religion, gender, ancestry, national origin, disability, veteran status, marital status, sexual orientation, or any other basis protected by state and federal laws. FACEBOOK / TWITTER Follow the City of Rockwall on Facebook or Twitter! HAZARDOUS WASTE Household hazardous waste items will now be collected directly from the comfort of your home! Request pickup for Wednesday of any week by visiting www.hhwsolutions.com or call (972) 440-2040. Cut off is Monday night for Wednesday of each week INTERNET PROVIDERS Rockwall is mainly served by two wired providers. AT&T Internet and Charter Spectrum both offer wired internet service to large parts of Rockwall. Suddenlink Communications also serves part of Rockwall with cable-based internet access. Additionally, consumers in Rockwall have multiple fixed wireless options that may be a viable alternative depending on where you live. LOCAL EVENTS Check out what's happening around Rockwall! SIGN UP FOR NIXLE Nixle keeps you up-to-date with relevant information from your local public safety departments & schools		OPEN RECORDS REQUEST Please use the link above to log in to our Public Records Center FIRE PERMIT APPLICATION Please use the link above to submit a request for a fire permit. PAY YOUR TICKET Payment for Defensive Driving Requests and Deferred Disposition may not be paid online without having first appeared in court. Payments for citations issued to juveniles may not be paid online. Payment may be made by mail or in person after appearance in court. PAY YOUR WATER BILL The City of Rockwall has offered a service for many years for residents to streamline payments of their utility bills online. It’s convenient, safe and it’s free. But there is another system that appears to be affiliated with the City of Rockwall, that offers to facilitate utility bill payment—and many residents have had problems with the service—so the City is urging caution when using Doxo.com. In actuality, Doxo.com is a third-party site that enables people to pay their utility bills, but unlike the City of Rockwall’s service, Doxo.com charges a fee, sends a check through the mail and cannot guarantee the bills will post on time—which can result in late fees or disconnection of service on the resident’s City account. The City has no way of knowing the payment has been made until the check arrives in the mail. If you have additional questions, please feel free to call the Utility Billing Department directly at (972) 771-7736. RESTAURANT SCORES Health inspection scores for all City of Rockwall restaurants. RECYCLE COACH Recycling simplified! The Recycle Coach app (formerly known as My Waste) is a helpful resource to track and manage your trash and recycling services within the City of Rockwall. ROCKWALL VIDEOS Watch the latest videos from the City of Rockwall. SCHEDULE A PERMIT INSPECTION The inspection request lines are available 24 hours a day. Inspection requests received after 7:30 a.m. will be scheduled for the next business day. STREET & DRAINAGE SERVICE REQUEST Service Requests are performed as determined through daily scheduling by City staff. However, the service request system is set up to receive requests and input from citizens. Service requests may be submitted online through the department’s webpage or by calling Customer Service at (972) 772-6791

ACCIDENT REPORTS
Acciddent Reports Involved parties and commercial account holders can purchase crashreports quickly and easily with LexisNexis® Police Reports. Your go-to source for nationwide access.

ALARM PERMITS
A notification of an alarm to fire department and police department when the responding officers finds no evidence of criminal offense or attempted criminal offense.

ANIMAL ADOPTION
Amimal Adoptions Our team is dedicated to helping animals who are unwanted, abandoned, surrendered or lost. We focus on finding these loyal souls proper care and loving forever homes. If you are interested in fostering, volunteering, or donating – please contact us immediately. The more help and donations we receive, the more lives we can save!

CITY NEWSLETTERS
A monthly publication of the City of Rockwall

EMPLOYMENT OPPORTUNITIES
The City of Rockwall is dedicated to providing equal employment opportunities in all areas, and does not unlawfully discriminate on the basis of race, age, color, religion, gender, ancestry, national origin, disability, veteran status, marital status, sexual orientation, or any other basis protected by state and federal laws.

FACEBOOK / TWITTER
Follow the City of Rockwall on Facebook or Twitter!

HAZARDOUS WASTE
Household hazardous waste items will now be collected directly from the comfort of your home! Request pickup for Wednesday of any week by visiting www.hhwsolutions.com or call (972) 440-2040. Cut off is Monday night for Wednesday of each week

INTERNET PROVIDERS
Rockwall is mainly served by two wired providers. AT&T Internet and Charter Spectrum both offer wired internet service to large parts of Rockwall. Suddenlink Communications also serves part of Rockwall with cable-based internet access. Additionally, consumers in Rockwall have multiple fixed wireless options that may be a viable alternative depending on where you live.

LOCAL EVENTS
Check out what's happening around Rockwall!

SIGN UP FOR NIXLE
Nixle keeps you up-to-date with relevant information from your local public safety departments & schools

OPEN RECORDS REQUEST

Please use the link above to log in to our Public Records Center

FIRE PERMIT APPLICATION
Open Records Request

Please use the link above to submit a request for a fire permit.

PAY YOUR TICKET
Payment for Defensive Driving Requests and Deferred Disposition may not be paid online without having first appeared in court. Payments for citations issued to juveniles may not be paid online. Payment may be made by mail or in person after appearance in court.

PAY YOUR WATER BILL
Pay Your Water Bill The City of Rockwall has offered a service for many years for residents to streamline payments of their utility bills online. It’s convenient, safe and it’s free. But there is another system that appears to be affiliated with the City of Rockwall, that offers to facilitate utility bill payment—and many residents have had problems with the service—so the City is urging caution when using Doxo.com.

In actuality, Doxo.com is a third-party site that enables people to pay their utility bills, but unlike the City of Rockwall’s service, Doxo.com charges a fee, sends a check through the mail and cannot guarantee the bills will post on time—which can result in late fees or disconnection of service on the resident’s City account. The City has no way of knowing the payment has been made until the check arrives in the mail.

If you have additional questions, please feel free to call the Utility Billing Department directly at (972) 771-7736.

RESTAURANT SCORES
Health inspection scores for all City of Rockwall restaurants.

RECYCLE COACH
Recylce Coach Recycling simplified! The Recycle Coach app (formerly known as My Waste) is a helpful resource to track and manage your trash and recycling services within the City of Rockwall.

ROCKWALL VIDEOS
Watch the latest videos from the City of Rockwall.

SCHEDULE A
PERMIT INSPECTION
Schedule a Permit Inspection The inspection request lines are available 24 hours a day. Inspection requests received after 7:30 a.m. will be scheduled for the next business day.

STREET & DRAINAGE
SERVICE REQUEST
Service Requests are performed as determined through daily scheduling by City staff. However, the Street/Drainage Service Request service request system is set up to receive requests and input from citizens. Service requests may be submitted online through the department’s webpage or by calling Customer Service at (972) 772-6791