Neighborhood Improvement Services

     

OUR MISSION
To promote a high quality of life that exceeds the public's expectation, through the application of codes and ordinances, resulting in a desirable community that is well maintained and aesthetically pleasing.

 

HOW ARE WE DOING?
If we have recently contacted you about an issue on your property, we'd like to get your feedback.

 

HOW DID WE DO?
If you have contacted our department about an issue you are concerned about, we'd like to get your feedback.

 

VISION
P - Pursue all obtainable resources
R - Responsive
I - Innovative Solutions
D - Develop Community Partnerships
E - Encourage Community Pride

 

CONTACTS

Gabe Pallares
Supervisor
(972) 772-6452


Vicky Morton
Coordinator
(972) 771-7708


Marco Pulgarin
Representative
(972) 772-6437


Richard Robertson
Representative
(972) 772-6360


E-mails to these addresses are read during normal business hours only. If your complaint or comment is regarding an emergency, please call 911 and speak to a Police Dispatch Operator.

 

FREQUENTLY ASKED QUESTIONS
Get answers to Frequently Asked Questions
NIS FAQ Page

 

Common Violations

 

Code Complaints

 

Health Services

 

WHAT OUR CUSTOMERS
ARE SAYING

Our customers believe that our property maintenance standards are reasonable, necessary and effective and have had a positive impact on property values and the overall manner in which the City is maintained. Our customers want us to respond, contact and follow-up with them in a timely fashion, and to perform consistent code enforcement throughout the City.

 

CODES & ORDINANCES
Municode Website
High Grass & Weeds
Obstruction of View
Parking of Vehicles For Sale
Property Maintenance Codes
Sign Ordinance

Maintenance of Right-Of-Way
Noise Ordinance
Overhanging Limbs
Storage of Truck, Trailers
- In Residential Zones
Parking of Boats, Trailers
- On Public Streets
Boat, RV Storage

Public Swimming Pool
- Spa Code
Garage Sales