City of Rockwall Continues Work to
Limit In-Person Interaction to Increase Safety

Rockwall, Texas – The City of Rockwall is working to limit in-person interaction, while continuing to provide essential services to residents and the public. In an attempt to protect everyone in these uncertain times, the Utility Billing, Building Inspections and Neighborhood Improvement Services departments will be working with customers to handle business either online or via telephone:

Utility Billing

• Utility billing payments can be made online.
  
  
• Residents can call to make payments at (972) 771-7736.
  
  
• Utility billing new service applications can be downloaded and then you can call (972) 771-7736 to pay the deposit.

Building Inspections and
Neighborhood Improvement Services

• Obtain permits, certificates of occupancy, and contractor registrations here.
  
  
• Residents can also call for assistance at (972) 771-7709

Please direct questions regarding ballots by mail, voter registration, designated voting locations, voter identification requirements, absentee voting, precincts, etc. to the county elections office by calling (972) 204-6200 or visiting www.rockwallvotes.com online. Information concerning the Rockwall City Council municipal election may be directed to the City Secretary, Kristy Cole, by calling (972) 772-6406 or by email at kcole@rockwall.com.

City of Rockwall gets
an "Excellent” Rating
for Transparency

The City of Rockwall received an excellent rating and ranked among the best in this area related to transparency in handling and responding to requests for public information. The City was one of 113 local agencies audited by The Dallas Morning News over a period of one year, a study in which the newspaper assessed how well state laws were followed regarding open access to information about how taxpayer money is spent and whether best practices were followed.

Emergency Alert and
Preparedness Program Details

Rockwall, Texas – Rockwall County Emergency Management is currently utilizing a communications service that allows us to send important, valuable safety information directly to residents using the latest technology. more...

City of Rockwall Performs Regular
Test of Outdoor Emergency Warning Siren

The City of Rockwall conducts regular tests on the first and third Wednesday of the month at 2:00 p.m. unless there is severe weather approaching or already in the DFW area.

For more information, please contact:
Joey Boyd
Director of Internal Operations
Phone: (972) 772-6408
Email

2020 Water Quality Report

2020 Annual Drinking Water Quality Report for the period of January 1st to December 31st 2020.
2020 Water Quality Report

Facts about Drinking Water Disinfection

Disinfection of drinking water is critical to protecting consumers from disease-causing microorganisms, called pathogens, including bacteria or viruses. Disinfectants are very effective at inactivating (or killing) pathogens and have enormously benefited public health. For example, the incidence of typhoid fever was reduced by 1,000-fold in the U.S. in the last century by implementing the disinfection of drinking water. more...

Only Rain
Down The Drain

Do your part to help Keep Rockwall’s Waterways Clean!  Be on the lookout for pollutants that can damage our natural environment.  If you see any illicit/illegal discharges into our Inlets, Storm Sewers, Lakes, Creeks and Streams please report by calling (972) 772-6791.  Types of Illicit/illegal discharges:  Chlorinated backwash and draining associated with swimming pools, fertilizers, pesticides, lawn/landscape waste, household toxins, Industrial discharges, oil, anti-freeze, paint, cleaning fluids, sanitary sewer discharges, septic tank discharges, wash waters from commercial/industrial activities and washing machine discharges.

Open Forum is an opportunity for citizens to address the Council so that it can hear specific concerns or general comments. 

The Mayor and Council welcome any citizen wishing to address the City Council during the Open Forum providing that no public hearing is scheduled for the topic and comments be limited to (3) three minutes. 

The City Council does not typically respond to citizen concerns or take action during the meeting as a result of comments offered during Open Forum.  If directed by Council, the appropriate action to address a citizen’s concerns will be initiated by a member of the City Manager’s staff during normal business hours.

Let's Tackle
Kitchen Grease!

Why Should I help?

• Prevent grease buildups from blocking sewer lines.
  
  
• Stop sewer overflows into streets and storm drains
  
  
• Save money spent on costly cleanups of sewage spills.
  
  
• Reduce the number of times you have to clean your
  grease trap (food services).
  
  
• Protect the quality of our water.
  
  More (English)... | More (Spanish)...