Temporary Changes Coming for
Bulk Trash Service in Rockwall

Rockwall, Texas – March 27, 2020 – With schools and businesses temporarily shutting down amid the coronavirus threat, and more people staying at home, Rockwall residents have begun to generate more garbage to be picked up each week. In fact, Republic Services reports a 30% increase in the volume of regular trash being picked up on a weekly basis. For that reason, the company has shifted the role of some drivers from brush pick up to help accommodate the increase in volume, and is now temporarily limiting the amount of bulk trash and brush each residence can put out for pick up. Volume, until further notice, is limited to 54 cubic feet, which is demonstrated by the picture below.

Leaves, grass clippings, and other yard waste must be placed at the front curb for collection with bulk trash and brush. Republic also asks that residents use trash bags for residential garbage for the safety of their workers. Bulk trash and brush collections will occur on Wednesdays of your zone’s designated week. Republic will resume the previous schedule and volume for bulk trash and brush pick up as soon as possible. Please check your schedule for your next bulk service:

City of Rockwall Continues Work to
Limit In-Person Interaction to Increase Safety

Rockwall, Texas – March 26, 2020 – As we mentioned last week with building inspection permits, the City of Rockwall is working to limit in-person interaction, while continuing to provide essential services to residents and the public. In an attempt to protect everyone in these uncertain times, the Rockwall Municipal Court, Utility Billing, Building Inspections and Neighborhood Improvement Services departments will be working with customers to handle business either online or via telephone:

Municipal Court

• All court sessions have been cancelled and reset through early April
• If you need an extension, have questions, or would like to request other assistance to process your case, you can find additional information on the municipal court page.
• You can also call (972) 772-6478 to speak with a court clerk

Utility Billing

• Utility billing payments can be made online.
• Residents can call to make payments at (972) 771-7736.
• Utility billing new service applications can be downloaded and then you can call (972) 771-7736 to pay the deposit.

Building Inspections and Neighborhood Improvement Services

• Obtain permits, certificates of occupancy, and contractor registrations here.
• Residents can also call for assistance at (972) 771-7709

Rockwall County Reports First
Confirmed Cases of COVID-19

Rockwall, Texas – March 25, 2020 – Health authorities have informed the City of Rockwall that there are now two confirmed positive cases of COVID-19 in Rockwall County. Health officials will monitor these cases and provide additional details as they become available, subject of course to patient confidentiality. Citizens should comply with the Rockwall County Stay-at-Home Order and take all precautions to minimize the spread of the coronavirus. Our thoughts and prayers are with those that have tested positive, and we wish them a quick recovery. If you have a question regarding this Order, please call the Rockwall County Coronavirus Task Force at (972) 204-7080.

Rockwall Echoes CDC
Recommendations Regarding Coronavirus

Rockwall, Texas – March 9, 2020 – There have been numerous reports in the media about novel coronavirus, COVID-19, including news that Texas residents are currently being monitored in various parts of the state. While there has been one resident of Frisco identified and monitored as “presumptive positive” for COVID-19, health officials there say the immediate risk of transmission remains low. The Centers for Disease Control and Prevention (CDC) recommends taking everyday preventive steps to limit exposure and reduce the risk of transmission: more...

City of Rockwall May 2
General Election to be Cancelled

Rockwall, Texas – February 21, 2020 – The City of Rockwall recently called an election to be held on May 2, 2020 for the purpose of electing three City Council members, one each for Places 2, 4 and 6. All three incumbents, including John Hohenshelt (Place 2), Trace Johannesen (Place 4), and Patrick Trowbridge (Place 6), filed appropriate paperwork to appear on the ballot in hopes of serving an additional two-year term in office.

The filing deadline to submit an application to run for City Council in the General Election was Friday, February 14, and the last day to declare write-in candidacy on the ballot was February 18. The City Secretary did not receive candidate filings from anyone other than incumbents. Therefore, the Rockwall City Council will consider an ordinance cancelling the election due to no opposed candidates at its meeting on Monday, March 2. All three incumbents will take the Oath of Office at the regular City Council meeting on Monday, May 18 to begin serving their additional term.

Emergency Alert and
Preparedness Program Details

Rockwall, Texas – Rockwall County Emergency Management is currently utilizing a communications service that allows us to send important, valuable safety information directly to residents using the latest technology. more...

City of Rockwall Performs Regular
Test of Outdoor Emergency Warning Siren

The City of Rockwall conducts regular tests on the first and third Wednesday of the month at 2:00 p.m. unless there is severe weather approaching or already in the DFW area.

For more information, please contact:
Joey Boyd
Director of Internal Operations
Phone: (972) 772-6408
Email

Annual Water System Maintenance

Wylie, Texas – Jan. 31, 2020: The North Texas Municipal Water District (NTMWD) will temporarily change the disinfectant in its water treatment process from March 2 through March 30, 2020. The annual, routine change is necessary to maintain the regional system and year round water quality. more...

Facts about Drinking Water Disinfection

Disinfection of drinking water is critical to protecting consumers from disease-causing microorganisms, called pathogens, including bacteria or viruses. Disinfectants are very effective at inactivating (or killing) pathogens and have enormously benefited public health. For example, the incidence of typhoid fever was reduced by 1,000-fold in the U.S. in the last century by implementing the disinfection of drinking water. more...

Only Rain
Down The Drain

Do your part to help Keep Rockwall’s Waterways Clean!  Be on the lookout for pollutants that can damage our natural environment.  If you see any illicit/illegal discharges into our Inlets, Storm Sewers, Lakes, Creeks and Streams please report by calling (972) 772-6791.  Types of Illicit/illegal discharges:  Chlorinated backwash and draining associated with swimming pools, fertilizers, pesticides, lawn/landscape waste, household toxins, Industrial discharges, oil, anti-freeze, paint, cleaning fluids, sanitary sewer discharges, septic tank discharges, wash waters from commercial/industrial activities and washing machine discharges.

Lake Ray Hubbard
Lake Lavon

Mayor Jim Pruitt has announced he will have open office hours each Monday from Noon to 4 P.M. at Rockwall City Hall, 385 S. Goliad Street (one block south of the Downtown Square). more...

Open Forum is an opportunity for citizens to address the Council so that it can hear specific concerns or general comments. 

The Mayor and Council welcome any citizen wishing to address the City Council during the Open Forum providing that no public hearing is scheduled for the topic and comments be limited to (3) three minutes. 

The City Council does not typically respond to citizen concerns or take action during the meeting as a result of comments offered during Open Forum.  If directed by Council, the appropriate action to address a citizen’s concerns will be initiated by a member of the City Manager’s staff during normal business hours.

The latest North Texas Municipal Water District Consumer Confidence Report is available on their website.  
NTMWD Consumer Cconfidence Report

Let's Tackle
Kitchen Grease!

Why Should I help?

• Prevent grease buildups from blocking sewer lines.
  
  
• Stop sewer overflows into streets and storm drains
  
  
• Save money spent on costly cleanups of sewage spills.
  
  
• Reduce the number of times you have to clean your
  grease trap (food services).
  
  
• Protect the quality of our water.
  
  More (English)... | More (Spanish)...

City of Rockwall gets
an "Excellent” Rating
for Transparency

The City of Rockwall received an excellent rating and ranked among the best in this area related to transparency in handling and responding to requests for public information. The City was one of 113 local agencies audited by The Dallas Morning News over a period of one year, a study in which the newspaper assessed how well state laws were followed regarding open access to information about how taxpayer money is spent and whether best practices were followed.