Most Requested Phone Numbers List - more...
Utility Company Claims Contact Info - more...
Animal Registration
Dogs and Cats can be registered at the Animal Shelter located at 1825 Airport Road or contact them via telephone at (972) 771-7750 for more information. Animals can also be registered at City Hall located at 385 South Goliad.
Birth Certificates
At the Country Clerk’s Office located at 1101 Ridge Road or
(972)204-6300
Building in Rockwall
On the Development Services page we've provided guidelines for the entire Development Process
Bulk trash pick up
Contact the City Utility Billing Department at 385 South Goliad, (972) 771-7736
Cable television
Contact Charter Cable at
(866) 937-2427
Child support payments
At the District Clerk’s Office located at 1101 Ridge Road or contact them via telephone at
(972)204-6500
City events
On the City's homepage, scroll down to QuickLinks and click on City Events.
City meetings
Visit the City's
Meetings and Agendas.page You may also contact the City Secretary's office at (972)772-6406 or 6409.
City population
Visit the City’s website at www.rockwall.com and go to the About Rockwall Page
City taxes
At the Central Appraisal District located at 847 Justin Road or contact them via telephone at
(972)771-0234
County taxes
At the Rockwall County Tax Office located at 101 Fannin Street or contact them via telephone at
(972)204-6130
Death certificates
At the Country Clerk’s Office located at 1101 Ridge Road or contact them via telephone at
(972)882-0260
Drivers license renewal
At the Department of Public Safety Office located at 1111 Ridge Road or call (972)204-7300
Contact the City’s Utility Billing Department at (972)771-7736
History of Rockwall
Visit the City’s website at www.rockwall.com and go to the About Rockwall Page
Open Records request
Contact the City Secretary's office at (972) 772-6406 or 6409. You can also download an Open Records Request form from the City Secretary's web page and fax it to (972) 771-7727.
Passports
At the District Clerk’s Office located at 1101 Ridge Road or contact them via telephone at
(972)204-6500
School Taxes
At the Central Appraisal District located at 847 Justin Road or contact them via telephone at
(972)771-0234
Tax ID Numbers
Contact the State Comptroller’s Office at (800)531-5441
Animal Registration Fees
Animal registration fees can be paid at the Animal Adoption Center located at 1825 Airport Road or contact them via telephone at
(972) 771-7750 for more information. Fees can also be paid at City Hall located at 385 South Goliad
Impact Fees
Impact fees are paid at the time a building permit is issued and can be paid at the Development Services Department located on the first floor of City Hall located at 385 South Goliad
Permit Fees
Permit fees can be paid at Development Services Department on the first floor of City Hall located at 385 South Goliad
Recreational Program Fees
You may pay recreation program fees at The Center at 108 E. Washington or you may contact the Recreation Department at
(972) 771-7740 for more information
Taxes
City and School Taxes can be paid at the Central Appraisal District, 847 Justin Rd., (972) 771-0234
Country Taxes can be paid at the Rockwall County Tax Office, 101 Fannin Street, 972-882-0350
Traffic Tickets
At the Rockwall Municipal Court located at 205 W. Rusk or contact them via telephone (972) 771-7788 and press 0 to speak with a Court Clerk for more information
Water bills
Utility payments can be made in person, drop box, drive up tube and mail. The Utility Billing Department is located on the first floor of City Hall at 385 S. Goliad Street, the drop box and drive up tube are at the north end of the City Hall parking lot. In addition to paying in person, we now offer you the ability to pay your City bill on-line. Visit the City’s website at www.rockwall.com and click on City and Online Services or call
(972) 771-7736
Boards & Commissions
The application to serve on a City Board or Commission can be accessed on the City Secretary’s web page or you may contact the City Secretary's office at (972) 772-6406 or 6409.
Citizens Academy
The City of Rockwall holds a Citizens Academy once a year – usually in the Fall. Contact City Administration at (972) 772-6400 for more information.
Citizens Fire Academy
The Rockwall Fire Department conducts its Citizens Fire Academy twice a year, usually in the Spring and Fall. Applications for Citizens Fire Academy, can be found on the Fire Department’s web page or you may contact the Fire Department directly at (972) 771-7770.
Citizens Police Academy
For information and enrollment application, contact: Sgt. Andy Villareal at (972) 772-6718 or come by the Community Services Office, located in the Brookshire’s Shopping Center, at 1113 Ridge Road or call the Community Services Office at (972) 771-7765.
Community Emergency Response Team(CERT)
The CERT program helps train citizens to be better prepared to respond to emergency situations within their community. To enroll in a CERT training class, visit the
Fire Department’s web page and click on the CERT emblem or you may contact the Fire Department directly at (972) 771-7770.
To Address the City Council
Contact the City Secretary's Office at
(972) 772-6406 or 6409.
E-News
To sign up to receive Rockwall City news articles via e-mail, visit the City’s homepage and click on
“E-news”.
Recreational Programs
Visit the City’s
Parks and Recreation web page and click on “Registration Form” or you may contact the Center at
(972) 771-7740.
Cable tv concerns or issues
Call Cheryl Dunlop at the City
(972) 772-6407.
Crime
For Non-Emergencies, call
(972) 771-7721.
For emergencies, call 911.
Damage - to Parks facilities
Call Parks & Recreation Administration at (972) 771-7761 to make a report.
Damage - to other City facilities...
Call the Internal Operations Department at (972) 771-7763 to make a report.
Emergencies
Dial 9-1-1 to report an emergency in progress. For non-emergencies, dial (972) 771 -7721
Flooding or drainage concerns
Call the Engineering Department at
(972) 771-7746 to make a report.
Garbage - Missed Pickup
Call the Utility Billing Department at (972) 771-7736, or send an e-mail to Customer Service.
Graffiti
Call the City's Code Enforcement Department at (972) 771-7708 or send an e-mail to Code Complaints.
High grass & weeds
Call the City's Code Enforcement Department at (972) 771-7708 or send an e-mail to Code Complaints.
Low water pressure
Call the City Service Center at
(972) 771-7730 to make a report.
Poor water quality
Call the City Service Center at
(972) 771-7730 to make a report.
Potholes
Call Streets and Drainage Customer Service at
(972) 772-6791 to make a report.
Power line down
Call the City Service Center at
(972) 771-7730 to make a report.
Power outage
Call the City Service Center at
(972) 771-7730 to make a report.
Restaurant/Food Quality Concerns
Call the Code Enforcement Department at (972) 771-7708
or send an e-mail to Code Complaints
Restaurant/Unsanitary Conditions
Call the Code Enforcement Department at (972) 771-7708
or send an e-mail to Code Complaints
Stray animal(s)
Call (972) 771-7750 to make a report M-F 8:30 a.m.-6:00 p.m.
Street light outage
Call (972) 772-6791. A report will be taken and reported to Oncor Electric.
Swimming Pool (Public)
- Unsafe Conditions
Call the Code Enforcement Department at (972) 771-7708
or send an e-mail to Code Complaints
Traffic sign down
Call the City Service Center at
(972) 771-7730 to make a report.
Trash/Debris
Call the Code Enforcement Department at (972) 771-7708 or send an e-mail to Code Complaints
Wastewater stoppage
Call the City's Service Center at
(972) 771-7730 to make a report.
Water main break
Call the City's Service Center at
(972) 771-7730 to make a report.
Water meter issues
Call the Utility Billing Department at
(972) 771-7736.
